When a user attempts to connect to a Web site and an HTTP error occurs, a
generic message is sent back to the client browser with a brief description of
what happened during the attempt to establish a connection. For example, if a
user attempts to connect to a page that no longer exists on the Web site, an
HTTP error will be returned in the form of an HTML page that contains the
statement The requested URL was not found on this server.
You can use the Custom Error Pages view
to customize HTTP errors that are sent to clients when Web server errors occur.
Following is a list of HTTP errors you can customise:
401 - Authorization Failed
The request requires user authentication, typically a Username/Password
credential pair. If the request already included Authorization credentials, then
the 401 response indicates that authorization has been refused for those
credentials.
403 - Permission
Denied/Forbidden
You tried to access a URL for which you don't have permission.
404 - File / Resource Not Found
Your browser cannot locate the document corresponding to the URL you entered. An
improperly typed URL is usually the cause.
406 -
Resource Not
Acceptable
It.s possible you have requested a page that contains files which your browser
has indicated to the server that it cannot accept, e.g. a multimedia file that
your browser cannot process. Your browser sends information about what files it
can accept to the server (in the HTTP header) as part of a request. You might
check the preferences settings of your browser to see if there are file types it
is not accepting.
500 - Internal
Error
The server encountered an unexpected condition which prevented it from
fulfilling the request.
To customize the error messages, follow the
procedure below:
- Create your custom Error message and upload
it to your website.
- Login to the Web Hosting Management interface.
Click here to read how >>
- Here,
- go to Manage Website -> Custom Error Pages, if you have a Windows web hosting package, or
- go to Manage Website -> Web Server Manager -> Custom Error Pages, if you have a Linux web hosting package.
- For the HTTP error that you wish to customize, you can:
- select the radio button adjacent to Local URL, and enter the path to the file that you have uploaded, or
- select the radio button adjacent to Text/HTML Message, and fill in a suitable text/html message.
- If for some reason you wish to disable custom error message for a particular error, select the radio button adjacent to Set To Default for that error.
- Click Submit to save the settings.
IMPORTANT
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the changes might take upto 20 minutes to be effective.
